Privacy Policy

This policy explains how West Midlands Trees & Landscapes handles the personal information you provide through this website. It is written to be edited easily, so any details can be updated as the business requires.

Information we collect

When you submit the quotation form we collect the information you choose to provide: your full name, telephone number, postcode, property type, the service required, a description of your project, an optional budget range, preferred start date, best time to contact, and any photographs or documents you upload.

How we use your information

We use your details only to respond to your enquiry, arrange a site visit, prepare a quotation and carry out any work you go on to instruct. We do not sell your information.

Lawful basis

We process your information on the basis of your consent, given when you tick the consent box on the quotation form, and where relevant to take steps at your request before entering into a contract.

Sharing your information

Enquiries submitted through this website are delivered to our WhatsApp. We may use service providers to host the website and deliver enquiry messages; they process information on our instructions only.

Retention

We keep enquiry details for as long as necessary to respond to you and to keep a record of work carried out, after which they are deleted.

Your rights

You have the right to request access to the personal information we hold about you, to ask for it to be corrected or deleted, to object to or restrict its processing, and to withdraw consent at any time. To make a request, contact us by telephone on 07727 658095.

Cookies

Information about the cookies used on this website is available on our Cookie Policy page.

Changes to this policy

We may update this policy from time to time. The latest version will always appear on this page.